# Nine Criteria for evaluating Chatbot vendors

Go back to the [[Seven most important conversational computing providers]] or [[Building AI-powered Chatbots with Watson]]

## Three categories

1. Current offering
2. Strategy
3. Market presence

## Assessment Criteria

1. Breadth of service
2. Business user accessibility
3. Application development environment
4. UX support
5. Extensibility to back-end resources
6. Analytics
7. Geography/language support
8. Product vision
9. Product roadmap

## Vendor Quickcard Overview

![Vendor quickcard overview](https://i.imgur.com/RBIEcOG.png)

## Criteria Sheet

![The full criteria sheet](https://i.imgur.com/UiiyDWA.png)